At Woodlyn Support, protecting your personal and sensitive information is a top priority. We handle participant, family, and enquiry information in line with the Privacy Act 1988 (APPs) and the NDIS Code of Conduct.

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We collect information such as:

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• Names, emails, phone numbers

• NDIS plan and participant information, including health and disability details

• Information you provide through website forms, email, phone, or in-person

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We use this information to:

• Respond to enquiries and provide support

• Plan and deliver services tailored to your needs

• Maintain records and improve our services

• Communicate updates about our services (with consent)

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We take all reasonable steps to keep your information secure, using password-protected systems, secure cloud storage, and safe handling practices. We only share information with trusted service providers when necessary to deliver supports or meet legal obligations.

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You have the right to request access to or correction of your personal information.

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If you’d like to read the full Privacy Policy, please get in touch via info@woodlynsupport.com.au or 0493 495 243, and we’ll provide a copy promptly.